1. General Information
Protecting your personal data is important to us. This Privacy Policy explains how we process personal data in connection with our website, our services and our digital offerings (especially the “PG-HM Active” app).
We process personal data confidentially and in accordance with applicable data protection laws, in particular the Swiss Federal Act on Data Protection (FADP) and, where applicable, the GDPR.
2. Controller
PG Health Management GmbH
Brunaustrasse 24a
8345 Adetswil
Switzerland
Email: contact@pg-hm.com
Phone: +41 79 280 52 20
3. Which Data We Process
We process personal data only when necessary, e.g., to provide our services, communicate with you, fulfill contractual obligations, or improve our offerings.
In particular, this may include:
- Contact and master data (e.g., name, address, email address, phone number)
- Contract and billing data
- Communication data (e.g., emails, messages, support requests)
- Usage data related to our website and digital services
- Health-related information (only if required and based on your consent)
4. Health Data
Health-related data is considered sensitive. We process such data only to the extent necessary to provide our services and based on your consent.
We do not share health data with third parties.
5. Business Customers and Anonymised Reporting
For business customers, we may provide aggregated and anonymised reporting (e.g., within Health Risk Monitoring). Such reports contain no personal or identifiable data of individual employees.
6. Digital Services and App
When using our digital services, especially the “PG-HM Active” app, we process personal data to provide features, content and analyses. We only process data that is necessary for the respective purpose.
7. Wearables and External Systems
If wearables (e.g., Polar devices) are integrated into our services, data processing may also be subject to the device manufacturer’s terms. Warranty cases and device-specific matters must be handled directly with the respective provider.
8. Cookies
Cookies help make your visit to our website easier, more pleasant and more useful. Cookies are small information files that your browser automatically stores on your device when you visit our website.
We may use cookies, for example, to:
- temporarily store form entries
- improve the usability of our website
- recognise registered users during a session
Most browsers accept cookies automatically. You can configure your browser to prevent cookies from being stored or to notify you when cookies are set.
Please note that disabling cookies may limit the functionality of our website.
9. Tracking and Web Analytics
To optimise our website and measure the effectiveness of marketing activities, we may use tracking and analytics tools.
This may include, in particular:
- navigation paths on the website
- time spent on pages
- exit pages
- approximate location (country/region)
- device and browser information
- new or returning visitors
The evaluation is carried out for statistical and analytical purposes and does not directly identify individuals.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC (a subsidiary of Alphabet Inc., USA). Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by cookies is usually transmitted to and stored on Google servers.
We use Google Analytics only with IP anonymisation enabled (“anonymizeIP”). Your IP address is truncated within Switzerland, the EU or the EEA before being transmitted to Google.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In such cases, we ensure an appropriate level of data protection through contractual arrangements.
Further information can be found in Google’s Privacy Policy: https://policies.google.com/privacy
You can prevent data collection by Google Analytics by installing the browser add-on: https://tools.google.com/dlpage/gaoptout
10. Data Sharing
We do not share personal data with third parties. Exceptions apply only where:
- we are legally required to do so
- you have explicitly consented
11. Retention Period
We store personal data only as long as necessary for the respective purpose or as required by law.
12. Your Rights
You have the right to request:
- access to your personal data
- correction of inaccurate data
- deletion of personal data (unless legal retention obligations apply)
- restriction of processing
- withdrawal of consent at any time
For requests, please contact: contact@pg-hm.com
We may request appropriate proof of identity to process your request.
13. Statutory Record Retention
Statutory retention obligations may apply, especially under accounting and tax regulations. Business correspondence, contracts and accounting documents may be retained for up to 10 years.
After the retention period, data will be deleted or blocked so it may only be processed for legally required purposes.
14. Data Security
We implement appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.
15. Changes to this Privacy Policy
We may update this Privacy Policy at any time. The current version published on our website shall apply.

